Customer complaint analysis
Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this purpose, use of such an inspection form such as following will facilitate collecting information to the point required for proper analysis and diagnosis.
| Note this form is a standard sample. The form should be modified according to conditions and characteristic of each market. |
Example: customer problem inspection form


Visual inspection
Prior to diagnosis using the mode select switch or sds, perform the following visual inspections. The reason for visual inspection is that mechanical failures (such as oil leakage) cannot be displayed on the screen with the use of mode select switch or sds.
Fail-safe function table
Malfunction code and defective condition tableSchematic and routing diagram
Fuel tank drain hose and breather hose routing diagram
Fuel tank water drain hose
Fuel tank breather hose no. 1
Fuel tank breather hose no. 2
Fuel tank breather hose no. 3
3-Way joint
Frame
White marking
Set the
hose end to the root of tank nippl ...
Special tools and equipment
Recommended service material
Note
required service material is also described in the following.
“Transmission components” “gearshift lever construction”
“gearshift shaft / gearshift cam plate components” “gearshift
shaft construction”
Special to ...
Rear wheel dust seal / bearing removal and installation
Removal
Remove the rear wheel assembly. Refer to “rear wheel assembly removal
and installation” .
Remove the rear sprocket mounting drum assembly
(1) from the rear wheel.
Remove the wheel dampers (2).
Remove the dust seal.
Special tool
(a): 09913–50121 (oil s ...