Customer complaint analysis
Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this purpose, use of such an inspection form such as following will facilitate collecting information to the point required for proper analysis and diagnosis.
| Note this form is a standard sample. The form should be modified according to conditions and characteristic of each market. |
Example: customer problem inspection form


Visual inspection
Prior to diagnosis using the mode select switch or sds, perform the following visual inspections. The reason for visual inspection is that mechanical failures (such as oil leakage) cannot be displayed on the screen with the use of mode select switch or sds.
Fail-safe function table
Malfunction code and defective condition tableBattery runs down quickly
Troubleshooting
Step
Action
Yes
No
1
Check accessories which use excessive amounts of
electricity.
Are accessories being installed?
Remove accessories.
Go to step 2.
2
Check the battery for current leakage. Refer to “battery
cu ...
Turn signal / side-stand relay removal and
installation
Removal
Turn the ignition switch off.
Remove the frame cover assembly. Refer to “exterior parts removal and
installation” in section 9d .
Remove the turn signal/side-stand relay (1).
Installation
Install the turn signal/side-stand relay in the reverse
order of removal ...
Specifications
Service data
Injector + fuel pump + fuel pressure regulator
Fuel
Tightening torque specifications
Note
the specified tightening torque is described in the following.
“Fuel pump components”
Reference: for the tightening torque of fastener not specified in this
se ...