Customer complaint analysis
Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this purpose, use of such an inspection form such as following will facilitate collecting information to the point required for proper analysis and diagnosis.
| Note this form is a standard sample. The form should be modified according to conditions and characteristic of each market. |
Example: customer problem inspection form


Visual inspection
Prior to diagnosis using the mode select switch or sds, perform the following visual inspections. The reason for visual inspection is that mechanical failures (such as oil leakage) cannot be displayed on the screen with the use of mode select switch or sds.
Fail-safe function table
Malfunction code and defective condition tableOil pan / oil pressure regulator / oil strainer
removal and installation
Note
the oil pan/oil strainer/oil pressure regulator
cannot be serviced with the engine installed
in the frame.
Removal
Remove the engine assembly from the frame. Refer to “engine assembly
removal” in section 1d .
Remove the plate (1).
Remove the oil pan ...
Ap sensor removal and installation
Removal
Remove the front seat. Refer to “exterior parts
removal and installation” in section 9d (page 9d-
6).
Disconnect the starter relay (1) from the holder.
Disconnect the coupler (2) and remove the ap
sensor (3).
Installation
Install the ap sensor in the rever ...
Throttle body components
Fuel delivery pipe
Fuel delivery pipe t-joint
O-ring
Tp sensor
Stp sensor
Secondary fuel injector
Primary fuel injector
Cushion seal
Isc valve
Air screw
Vacuum hose
Evap system purge control solenoid valve
For e-33 only
3.5
...