Customer complaint analysis
Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this purpose, use of such an inspection form such as following will facilitate collecting information to the point required for proper analysis and diagnosis.
| Note this form is a standard sample. The form should be modified according to conditions and characteristic of each market. |
Example: customer problem inspection form


Visual inspection
Prior to diagnosis using the mode select switch or sds, perform the following visual inspections. The reason for visual inspection is that mechanical failures (such as oil leakage) cannot be displayed on the screen with the use of mode select switch or sds.
Fail-safe function table
Malfunction code and defective condition tableBreak-in
The first 800 km (500 miles) is the
most important in the life of your
motorcycle. Proper operation during
this break-in period will help
assure maximum life and performance
from your new motorcycle.
The following guidelines explain
proper break-in procedures.
Maximum engine speed recommen ...
Rear wheel dust seal / bearing removal and installation
Removal
Remove the rear wheel assembly. Refer to “rear wheel assembly removal
and installation” .
Remove the rear sprocket mounting drum assembly
(1) from the rear wheel.
Remove the wheel dampers (2).
Remove the dust seal.
Special tool
(a): 09913–50121 (oil s ...
Cylinder head disassembly and assembly
Refer to “engine top side disassembly” .
Refer to “engine top side assembly” .
Caution
identify the position of each removed part.
Organize the parts in their respective groups
(i.E., Intake, exhaust, no. 1 Or no. 2) So that
they can be installed in their original
locations ...